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NelsonHall: 2020 NEAT Evaluation for Business Process & Case Management Platforms

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Appian named a leader in all market segments, including intelligent automation.

Business Process & Case Management platforms automate complex workflows and orchestrate activities across humans, systems, and digital workers (RPA software robots + AI services).

According to NelsonHall analyst Bailey Kong, “Appian’s low-code automation platform enables clients to automate across a range of structured, unstructured, and ad-hoc business processes quickly using their low-code development and data-driven design capabilities. The company’s capabilities, coupled with its investments integrating cognitive services and RPA for streamlining automation, position it as a leader in intelligent automation and document-centric process management categories.”

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