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Lending and Payments

Efficient processes that integrate with existing technology investments and result in better customer experiences.

Leading financial institutions trust Appian.

Manage processes associated with the loan book across all lending types and spanning the lending lifecycle.

  • Reduce Complexity and Speed Funding
    Assimilate data from disparate sources and stakeholders and better serve your customers.
  • Accurately Score, Weigh and Price Credit Risk
    Integrate with AI and ML tools and avoid the pitfalls of traditional credit scoring methods.
  • Improve Employee Satisfaction
    Enable employees to engage in risk analysis and customer relationship management, instead of administration.
appian response hub dashboard
  • End-to-end Loan Automation
    Simplify the loan lifecycle – from origination, underwriting, collateral management, to servicing and reporting.
  • Assimilate Information Across Channels
    Improved visibility for shorter time to decision and better credit evaluations.
  • Ease the Burden of Evolving Regulations
    Gain visibility to third-party collection providers for comprehensive management of at-risk programs.
  • Reduce Complexity and Errors
    Resolve cases fast and accurately while maintaining controls across the organization.
  • Streamline Operations and Maintain Controls
    Provide a frictionless experience and seamless service across channels while improving efficiency.
  • Ensure Regulatory Compliance
    Achieve the necessary flexibility to stay current with industry, regulatory and legislative changes.
  • Reduce Time to Resolution
    Remove friction from global payments with fast and transparent exceptions and investigations resolution.
  • Centralized Workflow and Audit Trail
    Exchange requests and responses in a timely, transparent and structured manner.
  • Improve Customer Experience
    Streamline the process for lower operational costs, increasing efficiencies, and better client outcomes.

In our drive towards frictionless payments, we are working to bring in a fully integrated, network-wide service to ensure a smooth payments process.

- Harry Newman, Head of Banking at SWIFT

Ready to talk?

See how the world’s fastest-growing organizations use Appian for process automation.

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