Skip to main content

AI Agents

Automate with agents that work in your processes, not on the sidelines

Appian AI agents are built for more than personal productivity. Embed agents directly into your mission-critical processes, so you can automate the complex work that slows businesses down.

With Agent Studio, you can quickly build and deploy powerful AI agents with a guided, low-code experience—no complex development work required.

What can your team do with AI agents?

Automate complex cognitive tasks with AI agents—so your team can accelerate their work and you can prove business impact.

Automate open-ended requests

Agents can interpret open-ended requests and use tools and internal policies to intelligently complete the task.

Process simple, low-touch insurance claims, product returns, or customer requests.

Stop sifting through lengthy policies

Use agents to fetch and validate information against your specific rules, standards, and regulations.

Automate KYC checks, AML compliance, and policy or claims verification.

Reduce time to first contact

Let agents investigate, triage and prioritize incoming tasks, queries, and data.

Analyze and route customer service emails, claims, and high-priority cases.

Offload multi-page reports.

Have agents aggregate and deliver a structured summary from multiple systems and documents.

Run due diligence for background checks, summarize claims, or analyze supplier performance.

 

One platform, endless possibilities

The Appian Platform connects agents to your data, systems, and other automation tools. With one unified platform for your enterprise automation needs, the possibilities are endless.

Orchestrate your agentic workforce

Agent Studio provides everything you need to build, monitor, and deploy AI agents for enterprise use.

Join other companies who are using AI to automate real enterprise work

Patient intake

Acclaim Autism deployed AI agents in three weeks to cut patient intake time by 83%.

Accounts payable

Century Fire Protection automated accounts payable with AI, reducing invoice operating time by 36%.

AI chatbot

USF uses AI to save advisors 15 minutes of administrative work for every 30-minute student meeting.

Learn more about AI agents

Datasheet

Appian AI Agents

Webinar

More than Chat: Get Value from AI Agents Beyond Personal Productivity

eBook

How to Select High-Value AI Agent Use Cases

Get the Newsletter

Process Pros

Sign up for new ideas to improve your processes and leverage the latest in AI.

Be part of the process

Join the world’s leading organizations using Appian process orchestration.