Payments
Automate the payment lifecycle
Add agility to your payment processes with end-to-end agentic automation.
Scale payments and investigations with speed, intelligence, and control
Reduce total cost of ownership
Lower the TCO with an industry-leading platform that prolongs the life of your legacy systems.
Address changing standards like ISO 20022
Build fast and easily fine-tune your system to process different messaging formats while staying compliant.
Resolve cases without intervention
Deploy AI to automatically resolve cases. Create robust workflows for better exceptions management.
Remove friction with SWIFT GPI integration
Reduce time to resolution to improve the customer experience.
The smarter path to payment modernization
Appian is the only platform with process automation, data unification, and AI capabilities that can handle enterprise-grade complexity.It helps financial institutions modernize high-volume payment operations—from SWIFT GPI tracking to exception resolution—without replacing legacy systems.
With Appian for payment investigations, organizations can resolve exceptions faster, reduce operational risk, and adapt quickly to deliver a smarter, future-ready foundation for payments.
Appian for payment investigations
Automate and manage payment investigation processes, from queries to payment failures to reconciliation exceptions and compensation processing.
Learn more about Appian for payments
Article
ISO 20022: A Catalyst to Upgrade Your Payments Lifecycle Processes
Industry Brief
Improve SWIFT Global Payments Innovation Case Resolution
Case Study
Banking Reimagined: Towerbank on the Edge of Digital Asset Innovation
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