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Payments

Automate the payment lifecycle

Transform global payment operations with end-to-end AI process automation, unified data fabric, and intelligent payment investigations.

Smarter payment investigations start here

Appian is the only platform that unites AI-powered automation, data fabric, and industry-leading case management to modernize global payment operations. By connecting directly to core systems and payment engines with zero data migration, Appian bridges legacy infrastructure with digital ledgers and cross-border networks. 

With the new Appian adapter for Swift, financial institutions can meet upcoming global mandates, automate complex payment exception lifecycles, and break free from rigid, transaction-taxed legacy systems with a zero-migration solution. Appian delivers a powerful foundation for intelligent payments investigations, exception handling, and dispute resolution. 

Scale payments and investigations with speed, intelligence, and control

Data stays put

No need to move, copy, or risk losing any of your current financial data. Appian plugs directly into your existing databases and message queues, reading the information right where it lives. 

Payment investigations

Appian integrates with existing security controls, audit logs, and data queues to reduce payment investigation cycles and protect against unauthorized or erroneous transfers. 

Open architecture

With AI-assisted development tools and Model Context Protocol (MCP) integration, Appian agents are built to work with your existing enterprise systems, including third-party AI. 

End-to-end auditability

Appian handles compliance for you, validating every message against Swift rules and recording every action for transparent compliance tracking. 

Customer spotlight

NEW

Appian Adapter for Swift

Simplify how your systems interact with the Swift network.

While other messaging utilities merely translate files, Appian orchestrates the entire payment lifecycle. When combined with Appian's unified AI-powered automation platform, the messaging adapter gives financial institutions an agile, end-to-end payment investigation engine.

Learn more about Appian for payments

Case Study

Banking Reimagined: Towerbank on the Edge of Digital Asset Innovation

On-demand Webinar

Intelligent Automation in Payment Investigations

Event Recording

The Smartest AI Investments for Financial Services

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