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What’s New in Appian 24.2?

Get more from your enterprise data and processes with new AI skills, Enterprise Copilot, Process HQ, and more.

Process intelligence

  • Process HQ –  More easily integrate Appian RPA into your processes with robotic tasks that run directly from an Appian process model. Process HQ includes:

    • Process insights – Automate process mining and follow a guided experience with intelligent recommendations, simulations, and ROI calculations.
    • Data fabric insights – Explore enterprise data, report on business performance, and take action.


  • 11 new AI skills – Leverage AI prompts for specific uses like content analysis, data extraction, PII detection, and more.
  • Enterprise Copilot – Ask questions about business documents and receive natural language answers generated from curated file sets, ensuring privacy and accuracy.

Case Management Studio

  • Case record chat module  –  Gain key insights about a case record and quickly find the information you need with conversational AI. 
  • Automated case routing module  – Configure business rules to auto-assign and route new cases to specific teams.

Process automation

  • Self-managed RPA – Use RPA to free up your workforce in your Appian on Kubernetes environment.
  • Version history for robotic tasks – Keep robotic tasks organized with the ability to see task history, update tasks, and delete tasks in Appian Designer.

Data Fabric

  • Event history list – Add comments to event history to provide more context and drive decisions across the organization. 
  • Faster full syncs – Have more control over full syncs and sync large record types up to 6x faster.
  • Update credentials for connected systems – Simplify your password change process and help meet security requirements for privileged access with this new API.

Total Experience

  • User interface software development kit (UISDK) – Create or integrate custom interface components for use across all of your application interfaces to ensure brand and compliance requirements.
  • Dynamic portal URLs – Give users a better experience with URLs that automatically update when users select new filters, allowing them to easily share and bookmark links to their selections.

24.2 Product Announcement Webinar

Hear Appian product experts walk through the latest features and enhancements.

Related resources.

Developer Resource

24.2 Community Hub


Appian Recognized as a Leader in Process Mining

Blog Post

Upgrade Your Processes with 11 New Generative AI Skills

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