Connected Claims.
Find out why Appian was named a Leader for digital claims in P&C Insurance by Everest Group.
Trusted by leading insurance organizations.
Expedite claims to improve customer satisfaction.
Modernize your claims processes—in weeks, not months or years.
Streamline each step in the claims life cycle with the following integrated modules:
Modules for P&C insurers.
Modules for life insurers.
See how Aviva France increased the number of same-day claims settlements from 1% to 25%, plus a 530% jump for claims settled within three days.
Ready to get started with Appian Connected Claims?
Reimagine the customer experience with Amazon Connect.
Appian Connected Claims offers a direct integration with Amazon Connect, an easy-to-use omni-channel cloud contact center. Transform the way you engage with customers and further personalize your interactions to set your brand apart.
See how sachcontrol used Artificial Intelligence (AI) to improve claims and payment processing time, leading to better operational efficiency and 99.7% customer satisfaction level.
Make better, faster decisions throughout the claims life cycle.
Customer Overview
Gain a unified view of the customer, including claims and policy data across multiple lines of business.
Policies and Assets
Quickly access all of the claims related to a policy, complete with priority and status information.
Claim Summary
Handle claims more efficiently with predefined workflow that is easily configurable to your needs.
Claim Settlement
Accelerate time to close, reduce expenses and maximize customer satisfaction with full visibility into claim payments.
Fraud Analysis
Leverage system-recommended investigation paths for faster and more intelligent fraud analysis.
Continuous Improvement Analysis
Visualize and understand the data behind claims performance and optimize your processes for maximum efficiency.
- Customer Overview
- Policies and Assets
- Claim Summary
- Claim Settlement
- Fraud Analysis
- Continuous Improvement Analysis
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Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.
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