Over the past few years, organizations have been investing piece by piece in various automation technologies. Driven by narrow scope and tactical strategies, and hoping for quick ROI, many chose quick-fix solutions that only addressed their immediate need.
Without a unified solution to orchestrate a more end-to-end strategy, organizations have been unintentionally creating disconnected islands of automation.
And these islands have led to more and more complex automation challenges across both employee and customer journeys, especially as organizations try to scale their automation initiatives.
But process automation is still a necessity for organizations who want to compete and win. That’s why you need an end-to-end process automation strategy to unlock its full potential.
In this process automation guide, you’ll learn: