To open a support case, please log in to your Appian Community account. Upon creating a case, you will receive a case identification number for future reference.
Plans | Basic | Essential | Advanced | Enterprise |
Technical Support Services |
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Compliance And Audit |
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Appian Cloud Capabilities |
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Available to all Appian customers
Technical Support Services |
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Compliance And Audit |
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Appian Cloud Capabilities |
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Featuring all Basic features, plus 24x5 phone support
Technical Support Services |
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Compliance And Audit |
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Appian Cloud Capabilities |
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Featuring all Essential features, plus Cloud High Availability, 24×7x365 support, and exclusive Appian Cloud services
Technical Support Services |
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Compliance And Audit |
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Appian Cloud Capabilities |
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Featuring all Advanced features, plus an assigned Lead Engineer, dedicated virtual private cloud, and extended security compliance and audit services
Technical Support Services |
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Compliance And Audit |
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Appian Cloud Capabilities |
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Contact Appian technical support by calling your local support team:
The Appian Community site provides online customer support, real-time collaboration and networking, and an ever-growing Knowledge Base of answers for frequently asked questions.
The site is also a source of downloads for software, documentation, methodologies, and reusable components. Appian Community’s simple social interface makes it easy to get support and tips from Appian employees and fellow users, watch live product webinars, register for training, view the latest software documentation, and more.