Queensland Government Department of State Development, Infrastructure, Local Government and Planning (DSDILGP)
This award-winning application simplifies citizen requests through an intuitive portal and efficiently coordinates process assessments within the department.
Using an application built on the Appian Platform, the FTA automatically inputs and validates data from 4,000 transit agencies, accelerating reporting, project determinations, and grant management and improving audit compliance.
Gain a highly modular, configurable foundation for flexible, low-code application development.
Modify workflows on the fly.
Address complex cases and exceptions while maintaining compliance.
Elevate the user experience.
Deliver a well-designed, intuitive, and accessible user interface to constituents and employees.
Reduce manual tasks.
Offload repetitive, tedious tasks to AI-powered process automation.
Continually optimize workflows.
Discover process bottlenecks and maximize efficiency with process mining.
Always meet your deadlines.
Monitor service level agreements and key performance indicators in real-time with advanced analytics.
Configurable templates.
Define specific workflows for various case types.
Dashboard-style views.
Visualize the progression of a case through its lifecycle with intuitive, unified dashboards.
Modern constituent portal.
Enable self-service and collaboration within your teams with an intuitive, modern constituent portal.
Complete automation.
Leverage RPA, process mining, artificial intelligence (AI), and machine learning (ML) to maximize efficiency and accuracy.
Customizable reporting.
Configure reports on any metrics and with any level of detail.
Cloud security and compliance.
Maximize security and compliance with the Appian Cloud. Benefit from automatic updates and a host of certifications, including FedRAMP, DISA IL4/5, HIPAA, SOC 1–3, and more.
Ensure timely evaluation of criminal cases through swift collection of evidence, validated data inputs, flexible application logic, and automated processes, tasks, and notifications.
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.