Global innovators trust Appian
November 29, 2023
Capital One Hall | Tysons, VA
Improve the government case management process
Complete automation
Leverage RPA, process mining, AI, and machine learning to maximize efficiency and accuracy.
Dashboard-style views
Visualize the progression of a case through its lifecycle with intuitive, unified dashboards.
Modern constituent portal
Enable citizen self-service and improve collaboration within your teams.
Cloud security and compliance
Maximize security with Appian Cloud, authorized with FedRAMP, HIPAA, SOC 1–3, and more.
Modernize government case management
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Gain ultimate flexibility with case management as a service (CMaaS)
Modernize government case management with a customizable, composable solution
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Modify workflows on the fly
Address complex cases and exceptions while maintaining compliance.
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Reduce manual tasks
Offload repetitive, tedious tasks to AI-assisted process automation.
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Always meet your deadlines
Monitor service level agreements in real-time with advanced analytics.
Gain ultimate flexibility with case management as a service (CMaaS)
Modernize government case management with a customizable, composable solution
Common Appian government
case management use cases
Automate processes end-to-end with complete visibility.
Licensing and permitting
Manage applications, renewals, and compliance for various licenses and permits, ensuring regulatory standards are met.
Grants management
Oversee grant funding from application to closeout, ensuring that funds are used effectively and according to regulations.
Investigations
Define and automate case management processes for data collection, analysis, case routing, and closeout.
Compliance & enforcement
Handle investigations, inspections, and enforcement actions to ensure adherence to laws and regulations.
Dispute resolution
Facilitating the resolution of disputes, grievances, or complaints between citizens and government agencies or between different parties within the public sector.
Improving the citizen experience
Case Study
Improved data quality and reduced processing times and operating costs.
Case Study
Tracks airplane movement, ensures compliance, dispatches staff, and more.
Related resources
Topics Page
Case management modernization advice for government agencies
Blog
How to build a case management process
eBook
The secret to a streamlined government
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See how the world’s fastest-growing organizations use Appian for process automation.
