Operational transparency for better decisions

Appian eliminates operational guesswork. By connecting disparate systems without costly migrations, Appian delivers operational clarity to expose hidden bottlenecks and pinpoint exactly where workflows break down. This same foundation enables you to model compliance rules and tap into AI-driven recommendations to measure off-script costs, confidently target high-impact automation opportunities, and measure value creation for the business.

Business intelligence (BI) and process intelligence (PI) both provide valuable insights into enterprise data, but they focus on different dimensions of your operations. BI is primarily concerned with exploring data and building descriptive reports to answer questions about what is happening in the business. PI analyzes how work is actually getting done, identifying the root causes of inefficiencies and calculating the financial impact of process flaws by evaluating the duration, count, and conformance of real-world activities to the intended process. Appian unifies both of these disciplines within Process HQ.

Appian fundamentally differs from standalone process mining tools by closing the gap between discovering problems and taking action to fix them. Instead of requiring complex, time-consuming data migrations, Appian uses a patented data fabric to securely unify and mine data across your enterprise systems in real time. Once inefficiencies are automatically identified, you do not have to switch process mining platforms to take action because process intelligence is natively built into Appian's orchestration platform. Immediately resolve bottlenecks by redesigning workflows, adjusting business rules, or deploying AI automation to seamlessly execute improvements within a single, secure environment.