Businesses are undergoing a digital transformation, and completely shifting how they do business.
A study by the Altimeter Group found that 88 percent of businesses are re-aligning technology platforms, or business models to impact digital customers.
The problem? Only 25 percent had mapped out the journey those customers take.
Understanding customer processes is critical to getting the most out of business technology platforms such as BPM software.
Let Appian support your process-driven digital transformation.
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.