Business process management success hinges on a number of factors, but there are several quantitative characteristics that all successful deployments share. Understanding what these contributing considerations are and optimizing an investment into BPM software around them will help firms focus on growth and opportunity, and avoid struggling to improve their operations.
Every company is unique, which requires certain factors of BPM solutions to be flexible. Hence why cloud BPM services and related deployments are becoming more popular. Enterprises can select a high-quality solution that will scale to their needs and help them optimize workflow and process management around needs that other firms may not share. This drives a competitive advantage while helping companies reduce the costs of such improvements. However, it still requires careful consideration of other factors to ensure such deployments are successful.
Cost and ROI
One key consideration of any BPM deployment is the initial cost, weighed against potential ROI. Any firm adopting process management software has to ensure it is getting its money's worth, but sometimes making a slightly higher initial investment will save funds in the long run. However, any large initial purchase will require more review cycles, and slow down progress. Firms can optimize these factors by investing in cloud solutions, keeping initial costs as low as possible while optimizing the visibility of ROI.
Size, scope and degree
The next consideration made with all successful BPM deployments is considering the size, scope and degree of automation needed. Process management software provides key improvements to workflow, but businesses that put too much on the solutions, or not enough, won't be able to optimize their returns. The scalability of cloud BPM helps ensure a company doesn't invest in a solution that is too big, or too small, and focuses on integration, which speeds up the overall process.
Focus on advantages
There are two types of change - beneficial and detrimental. Any company that focuses on detrimental changes that BPM will bring is assuring its failure. By focusing on the advantages that these tools bring and ensuring that workers know how to properly implement them, companies optimize their chances of success and can move forward knowing they aren't limiting their own efforts. The key here is to have visible ROI, a firm understanding of scope and implement the training necessary so that employees don't get bogged down in the technical aspects of these new strategies.
Director of Corporate Communications
Appian helps organizations build apps and workflows rapidly, with a low-code automation platform. Combining people, technologies, and data in a single workflow, Appian can help companies maximize their resources and improve business results. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.