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Process integration essential in industries dependent on geographically-diverse operations

Malcolm Ross, Senior Vice President, Product Strategy, Appian
June 14, 2013

One of the greatest advantages offered by business process management software is the ability to integrate various processes between departments within an organization. Corporate culture is changing, and organizations are becoming more social than ever. Further, cloud and mobile technologies enable employees to get the job done in a wide range of locations. This changes many aspects of the traditional business climate, where the majority of the work was completed in clearly-defined silos. Process integration can help workers operating in different locations connect and collaborate with one another much more effectively than they could when depending on manual processes. This functionality is particularly clear in geographically-diverse industries.

BPM technology connects geographical gaps

Process integration and automation solutions allow workers to take a top-down look at a project or task, see which process have been completed, what still needs to be done and who is responsible for various tasks. From a management perspective, this technology is an invaluable asset for evaluating the progress of a project and pushing it along as efficiently as possible.BPM apps can play a vital role in helpingaverage workerssee what they need to do, when they need to do it and what data and applications they will depend on to perform tasks effectively. This visibility can offer major benefits in just about any organizational setting, but it is particularly helpfulwhere workers are performing operations in disparate geographical regions.

For example, companies in the oil and gas industry can use BPM software to connect users in the field withresearch teams to support more efficient operations. Oil and gas companies depend heavily on geo-statistical analysis to evaluate the potential resources available in a reservoir and plan projects accordingly. Performing this kind of assessment is extremely difficult. Field workers need to begin by taking seismic readings of an area. After going back and forth with data analysis experts, engineers can come to a conclusion about a reservoir and let project managers know the potential gains offered in that location. Those workers can then begin deploying drilling tools and infrastructure to support a project.

To stay ahead of the competition, this analysis process has to be completed as quickly as possible. Process integration enables workers to pass aspects of the project along to different team members as smoothly as possible, maximizing revenue potential.

Many types of organizations depend on this kind of collaboration between offices and the field. BPM software can be an essential tool in these areas.

Malcolm Ross

Vice President of Product Marketing