RESTON, Va.—October 3, 2014 — Appian, the market leader in modern business process management (BPM) and Case Management software, congratulates Punch Taverns for being selected as a winner of the 2014 WfMC Global Awards for Excellence in BPM and Workflow. Co-sponsored by WfMC (Workflow Management Coalition) and BPM.com and now in their 21st year, these prestigious awards recognize user organizations that have demonstrably excelled in implementing innovative business process solutions to meet strategic business objectives. The 2014 winners were announced during a gala ceremony held in Chicago, IL on September 30th.
Punch Taverns has a portfolio of more than 4,000 pubs. The company invests heavily in its pubs for lease, and its relationships with lessee Partners. Punch Taverns initially used Appian Cloud to accelerate the complex underpinning of new property investment, and has since deployed additional applications focused on the lessee relationship, streamlining Partner on-boarding and contracting to support the goal of being the UK’s most trusted and best value leased pub company.
“Punch Taverns is honored to be recognized for our approach to modernizing operations through implementing innovative workplace technologies,” said Kevin Dally, Business Process and IT Director, Punch Taverns. “Appian’s platform is a core component of our continued business growth and mission to provide the best possible customer and employee experience.”
Punch Taverns uses Appian Records as a CRM solution to centralize pub data and surface previously-manual process events in Appian’s intuitive social collaborative interface for rapid awareness, knowledge and action. Making all of that data, related collaborations, and process execution available through Appian’s native mobile apps is essential as 50 percent of the company’s workforce is field-based.
The Appian BPM Suite is an enterprise application platform that empowers all employees in an organization to make smart and efficient decisions, and take rapid business action. Appian discovers and unites enterprise data, connects users through social and collaborative engagement in the context of business data, and provides the leading BPM platform to execute business processes, enforce rules, and ensure all actions taken by users are in accordance with corporate policies and procedures. Appian delivers its full suite capabilities on-premise and in the cloud, on the desktop and natively on all major mobile device platforms.
“Punch Taverns is an example of an organization using an application platform to create highly-innovative business solutions, while maintaining a high level of customer service,” said Matt Calkins, President and CEO at Appian. “We heartily congratulate them on this well-deserved recognition of BPM excellence.”
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.