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Many healthcare payers and providers struggle to onboard and credential providers quickly, but delays mean reduced physician revenue, provider directory inaccuracies, denials and fines. Ultimately, this affects patients and member outcomes, with cancelled appointments, increased wait time to get an appointment, and customer dissatisfaction.
It’s not surprising that Operational Effectiveness is ranked #8 on the 2019 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare payers and providers.
In this webinar with Appian healthcare leaders, along with our partners Bits in Glass and Luxoft, attendees will learn best practices and tools to automate and standardize provider onboarding while minimizing risk to the revenue cycle and operations. They’ll see live examples and hear customer stories of provider onboarding improvement. They will also discover how provider onboarding could be a key step in the journey toward enterprise automation using robotic process automation and AI.