BPM Example: Capital Expenditures & Capital Expense Approvals

Business Problem

We are a multinational developer and manufacturer of innovative medical technologies with multiple locations where key decision makers are based. The need to access and have visibility to capital expenditures is key and our current process requires shipping documents that require approval site to site.

Process Players

  • Key financial decision makers

Process Steps

In order to accomplish a streamlined approval system, we needed an automated process. We decided to adopt a BPM platform to link key pieces of information housed in multiple places together, and send that to the appropriate decision makers in a specific order. With multiple locations, many of our executives traveled and required expense approvals on the go, so we used the BPM platform to develop a mobile application allowing them to kick off the workflow from a mobile device.

Process Benefits

Integrating a mobile application and streamlining the workflow for capital expense approvals has allowed us to cut off days from the approval process. It also has provided critical visibility into what part of the process the documents are in.