Idle Time
The idle time refers to the time between the end of one process activity and the start of the next. During idle time, a work item, for example a workpiece or document, is not processed, inspected, transported, or stored due to a sequence or malfunction. For example, idle times are the time between two production steps or the further processing of a customer ticket. Idle times extend the process and have a negative effect on the cycle time.
Related terms: Wait Time, Transport Time, Process Cycle, Cycle Time
Process Mining Glossary
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