A process deviation is a change to an activity that negatively impacts the process's normal operation. Process mining helps you uncover deviations and identify their root causes.
A deviation's root cause may be the reason why other parts of the process aren't working as well as they could be, so identifying and fixing these issues is a key part of process optimization.
Related terms: Process Optimization
Reach the optimized process with the Process Mining Guide.
Learn how process mining can provide valuable insights into your processes.
Appian provides AI automation for the most important business processes at the world’s largest organizations.
On the Appian Platform, customers build AI-powered processes that accelerate work, reduce cost, and manage risk. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations.