Process Controlling

The processes and data collected during process execution are analyzed during process controlling. Data can describe performance and include other defined key figures. With the help of analyses, performance data, and key figures, processes can be compared with each other. It is also possible to check whether set targets or regulations concerning compliance are being adhered to. New and more far-reaching findings from the analyses can and should be taken into account in renewed process optimization and process documentation. Process controlling is part of the process management life cycle and takes place after process execution.

How does process controlling work?

In process controlling, processes are checked and controlled. Process controlling involves examining whether a process runs according to the defined process strategy and is compliant with any applicable requirements. This is done according to key figures recorded during process implementation. Further key performance indicators may have to be measured for various reasons, such as to determine the performance of the process.

Once the data has been prepared, it can be analyzed, and the analysis results must be interpreted. The results should provide information on whether the process objectives and compliance have been achieved. The results of process controlling should be passed on to the process employees and other relevant persons, such as management.


Process controlling is carried out as follows:

  1. Measure key figures (carry out employee surveys, if necessary).
  2. Prepare the data.
  3. Analyze the data and aligning it with process objectives.
  4. Interpret the results.
  5. Disseminate the results and findings.
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Process Mining Glossary

Conformance Checking    |     Cycle Time    |     Event Log    |     Machine Learning    |     Process Cycle    |    Process Discovery   |    Process Engine   |    Process Execution    |    Process Management Life Cycle    |    Wait Time

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