Appian Connected Claims leverages your existing claims systems, policy systems and 3rd party applications to deliver a 360-degree view of each claim in an actionable dashboard that unifies the following relevant modules.
See how Aviva France increased the number of same-day claims settlements from 1% to 25%, plus a 530% jump for claims settled within three days.
See how sachcontrol used Artificial Intelligence (AI) to improve claims and payment processing time, leading to better operational efficiency and 99.7% customer satisfaction level.
Gain a unified view of the customer, including claims and policy data across multiple lines of business.
Policies and Assets
Quickly access all of the claims related to a policy, complete with priority and status information.
Handle claims more efficiently with predefined workflow that is easily configurable to your needs.
Accelerate time to close, reduce expenses and maximize customer satisfaction with full visibility into claim payments.
Leverage system-recommended investigation paths for faster and more intelligent fraud analysis.
Visualize and understand the data behind claims performance and optimize your processes for maximum efficiency.
See why Appian received the highest scores in the Strategy (5 out of 5) and Current Offering (4.93 out of 5) categories in The Forrester Wave™: Insurance Agency Portals, Q3 2020.
“Appian is a good fit for global insurers that are looking to quickly provide their agencies with enhanced omnichannel capabilities, advanced analytics, recommendation engines, and intelligent automation.”