1. Process strategy – Develop a plan for process improvement.
2. Process documentation – Document the processes currently in use.
3. Process optimization – Optimize processes based on the defined process strategy.
4. Process implementation – Introduce the optimized processes into the existing process landscape.
5. Process execution – Employees carry out the new processes and record their performance.
6. Process controlling – Use the recorded performance data and key figures to check whether guideline values are being achieved or whether there are bottlenecks and thus potential for further improvement.
Why is the process management life cycle so important?
The process management life cycle represents a structured procedure for the management and improvement of processes, making process management easier overall. It ensures the responsible persons know what has to be done in each phase and what’s coming next. In addition, the cycle is helpful for a company just starting to use strategic, systematic process management, as it clearly lays out all the necessary steps. And for companies that already practice process management, the process management life cycle allows them to check which phase they are in, what has to be considered, and whether all relevant information and persons have been included. This step-by-step approach guides companies, helping them ask the right questions to improve their processes and see business results.