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Automation Maturity Index Report: The Best Versus the Rest

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What does mature automation mean for a modern financial services company? What defines the companies that have gained significant business benefits from automation, and those that have not? These are two of the big questions we explore in the Appian Automation Maturity Index research program.

In this, the first in a three-part series, we learn how the best-performing firms are transforming business models and core operations through a seamless blend of human expertise, robotic software automation (RPA), artificial intelligence (AI) and supporting technologies.