Healthcare

Better Claims Processing Starts Here

Increase handling efficiency by over 30%.

See how healthcare payers, providers, and insurers are improving their processes.

MagMutual Delivers a Seamless Digital Experience for Employees and Customers

MagMutual, one of the largest mutual insurers in the U.S., delivered a seamless digital experience for employees and customers. Besides automating operational processes and integrating with systems on the Appian Platform, the new solutions include AI-powered intelligent claims and document processing. The "Online Quoting" solution reduced turnaround times by 30%, allowing policyholders to receive faster and more accurate quotes. The "Claims Submission and Auto Determination" features cut processing times by 25%, leading to quicker resolutions. In addition, these innovations led to a 20% increase in employee productivity and a 15% boost in customer satisfaction.

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See Appian in action.

Speed innovation, improve decision-making, and help consumers take control of their own healthcare journey.

Clinical Care Operations

Coordinate care and resources for your members and patients by automating manual processes to support care across the continuum.

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Governance, Risk, and Compliance

Ensure quality and compliance, while reducing risk, to provide the best care to all patients and members.

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Provider, Network, and Member Services

Achieve data quality and realize network potential with a modern, simple, and unified view of providers.

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Clinician Management

Effectively manage and retain the best healthcare talent, fast. From credentialing and licensure management to on-boarding.

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Because of the low-code, we’re able to utilize different pieces of code over and over again in different aspects of the application. So we got a lot done in a short amount of time.

- Rhonda Barreto, Project Manager, NuLife Med

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