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Clinical Care Operations

Coordinate care across the continuum.

Manage the care journey of your patients and members more efficiently and productively. Bring together disparate systems for a 360 degree view of the patient.

Healthcare organizations across the world trust their clinical care operations to Appian.

Deliver the gold standard of care across the patient journey through Appian low-code automation.

Bexley Health Neighbourhood Care (BHNC)

Bexley Health Neighbourhood Care used Appian to more rapidly respond to change and to improve operational resilience during the COVID-19 pandemic and beyond.

A large American Research Institution

A large research institution needed to accelerate clinical trial startup to provide patients with faster access to the latest therapies. By automating intake and monitoring processes and integrating them with existing CTMS tools, they created a seamless, end-to-end solution. Faster startup meant happier sponsors and better care options for patients.

 
  • Easier visibility across your entire healthcare organization.
    With Appian, bring all of your device management systems into a single interface.
  • Easier device maintenance and management.
    Ensure your patients are getting what they need from their devices, rather than spending time managing them.
  • The power of intelligent automation to improve patient outcomes.
    Achieve a complete picture of each asset for increased efficiency, value, and patient results.
 
  • Improve Management and Monitoring
    Reduce trial times and increase visibility of critical processes throughout the entire lifecycle while gaining insights.
  • Eliminate paper-based processes
    Automate processes with end-to-end monitoring for both individual tasks and the trial as a whole.
  • Easily collaborate and move forward
    Enhance collaboration between clinical trials groups and regulatory stakeholders.
  • Intelligent automation for better care delivery
    Appian supports the delivery of individualized patient experiences both in and outside of the hospital setting.
  • Provide quality care while ensuring safety and efficiency
    Appian gives home healthcare workers the power to integrate EMRs, scheduling systems and provider emergency alert systems onto a single platform.
  • Industry leading case management
    Case management simplifies complex interactions to help patients reach resolution faster and to increase patient satisfaction.
  • Easier access to patient data for improved outcomes
    Eliminate data silos for real-time access to patient data in a single solution.
  • Easy follow-up for both clinicians and patients
    Leverage automation for a single solution that eliminates manual tasks and increases efficiency.
  • Real-time information sharing made simple
    Secure access to patient information, available at any time, on any device, anywhere.
  • Aggregate data to better coordinate services
    Eliminate manual tasks and redundant data entry through low-code automation.
  • Enable critical decisions in real-time
    Create customized workflows to easily implement care plans and better serve patients and members.
  • Automate care management to improve outcomes
    Create customized workflows with alerts for each care manager and improve data accuracy with a single interface.
  • Approve prior treatment authorizations quickly and accurately
    Easily share data between payers and providers for faster decision making and customer service.
  • Easier decision making and faster processes
    With a comprehensive utilization management application, your clinical care operations can run smoothly, enabling you to focus on your members.
  • Prior authorization that provides the best service
    Appian also provides the ability to add AI and RPA to care management operations for easier approvals.

A large healthcare payer operating in multiple states used Appian for smart utilization management to lower service time by over 15% and to automate processes for improved accuracy and response time for pre-authorization.

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See how the world’s fastest-growing organizations use Appian for process orchestration.