Chartis Vendor Analysis: Appian

In the Chartis Vendor Analysis: Client Lifecycle Management Solutions, 2022: Corporate and Investment Banking report, Appian is recognized as a Category Leader. The report noted the completeness of Appian’s offering, including our unified low-code platform, data integration capabilities, and ability to meet market-specific requirements.

According to the report, financial institutions are faced with pressure to increase digitalization, manage more complex customer workflows, and adhere to more and more stringent regulations and business requirements. To meet these challenges, institutions have been attempting to develop client lifecycle management (CLM) frameworks to achieve a more holistic and centralized view of their customers as they move from onboarding to offboarding.

In the words of Phil Mackenzie, Research Principal at Chartis, "Appian is a specialist in the provision of CLM capabilities to the commercial and investment banking market, and its built-for-purpose workflow, automation techniques and policy management tools were all considered by Chartis to be particular strengths. These factors are reflected in its Category Leader status in the Chartis CLM RiskTech Quadrant for investment banks and markets solutions.”