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Appian World 2023

Delivering Continuous Improvement With a Sophisticated Case Management System

The National Injury Insurance Scheme, Queensland (NIISQ), is showcasing how they’re partnering with Roboyo to deliver improved claim processing, increased efficiency, and greater data collection through a participant-centric case management system. NIISQ is leveraging the Appian platform as their go-to technology partner in their innovation strategy and maximizing its capability of being able to deliver projects quickly and cost effectively.


  • Roopesh Rambhatla, Director of Application Engineering, Roboyo
  • Peter How, Chief Information Officer & Innovation, MAIC & NIISQ
  • Gaenor Walker, General Manager, MAIC & NIISQ

Watch the video.