Streamline the end-to-end service connection process.
Telecom service connection processes for residential and commercial new construction are complex. They can take months and involve handoffs between many entities, including the customer, the developer, the government permit office, and the engineering and construction teams.
Often there is a lack of visibility between entities that leads to poor communication, longer project completion times, and unsatisfied customers.
The Appian low-code platform allows telecom organizations to streamline new service connections end-to-end to improve project efficiency, economic development, and the customer experience.