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Customer Privacy (GDPR & CCPA)

Safeguard your customer data and ensure regulatory compliance.

General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) represent a significant shift in privacy requirements that govern how organizations manage and protect personal data. Failure to comply could mean regulatory enforcement actions, reputational damage, and a loss of customer trust.

Successful organizations are approaching privacy regulations holistically with a future-proof platform approach that is flexible enough to deliver on any new regulatory data requirement.

With Appian, organizations gain the visibility necessary to establish a clear understanding of the personal data they hold, as well as the ability to react quickly to requests to remove data across the organization.

Features at a glance:
  • Safeguard customer data with profile-level access control
  • Accelerate resolution of data breach investigations and “right to erasure” requests
  • Gain visibility and auditability of processes, evidence, decisions, and outcomes
  • Easily adapt to changing requirements and evolutions in regulations
Learn More

Brief: GDPR Compliance

App Market: Data Subject Rights

Report: Ovum On the Radar: Appian and KPMG for GDPR compliance

Brief: CCPA