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Guest Post - Appian and Jaduka Partner to Voice Communications with BPM

Michael Beckley
October 23, 2009

You Can Have Your Cake & Eat it Too!

With Jaduka and Appian, you can have your cake & eat it too seriously. By combining Jaduka's On-Demand Voice Communications Services with Appian's Business Process Management (BPM) Suite, business processes are able to do something they've never been able to do before. For the first time, we are extending the boundaries of business processes safely beyond your internal teams and the corporate firewall. We are taking your business processes and now involving what is most important to you ñ connecting with your clients, vendors and partners.

This revolutionary way of extending business processes has almost endless applications. You will now have the ability to automate and accomplish such tasks as validating leads, scheduling/rescheduling appointments, validating a client's availability, and accepting payments with greater efficiency than ever before. With these newly expanded processes, your employees will now have more time to focus on what matters most ñ your clients.

How is this possible? Jaduka's and Appian's partnership allows for business process designers to reach out to their customers automatically, inexpensively, and effectively. Appian's BPM solutions integrate people within an organization, IT systems, and business rules into defined and repeatable business processes. By combining Jaduka's Voice Services with Appian's Business Process Management Suite, we have given enterprises the tools to experiment and create optimal ways of connecting people, data, business rules and systems into one cohesive process to drive process improvement, organizational efficiency and profitability.

Are you interested in learning more? Call me ñ we'll meet for a slice of cake and talk about it.

Brian Kirk

VP Business Development