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Poste Italiane: Back Office Process Automation Program

Poste Italiane wanted to optimize back office operations to improve customer experience. 

Read the case study of how Poste Italiane’s case management improved, reducing lead times of main products by at least 25%. 

 

Get the Case Study

Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else.

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