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How to Reduce the Complexity of FinServ Software Integrations

John Trapani, Industry Leader, Financial Services, Appian
February 28, 2023

The software landscape at a modern financial services company is like a jigsaw puzzle, with many pieces that must fit together. For example:

  • Packaged systems like your CRM and G/L must work together with your core banking system and loan origination platforms.
  • Your document management system needs to support use cases across the firm.
  • Your custom applications need to couple tightly with your entire software estate.
  • Many sources of data need to be instantly accessible by multiple applications.

Software development can be more difficult in an environment that requires complex enterprise integrations. How do you create flexible, modern, and scalable applications that require technology integrations and data from dozens of sources? How can you leverage critical functionality from legacy platforms and use it to solve today’s problems without adding layer upon layer of software architecture?

How do you create flexible, modern, and scalable applications that require technology integrations and data from dozens of sources?

Connect FinTech data from multiple sources.

Appian easily integrates your enterprise systems and data, enabling financial services developers to quickly build powerful, modern applications in a fraction of the time it takes with traditional coding tools.

Appian’s data fabric technology lets you connect to data from multiple sources in your environment while leaving the data where it resides. With Appian, there’s no need to migrate or copy data; just leave it where it is. The data fabric acts as a virtualized data layer that seamlessly connects all your systems and data and creates a unified view, leaving everything in its place and “reaching in” to access data as needed across the workflow.

Using Appian’s visual design tools, you can quickly connect to multiple data sources to create the complex objects you will use in your applications. Appian’s data fabric is read/write capable, so your application users can view and modify data as part of completing their work. Since the design experience is codeless, you can collaborate with subject matter experts as you craft your data objects, helping ensure that the data you present is complete and fit for purpose.

Easy enterprise system integration.

Connecting to your data to quickly build applications with Appian is great, but what if you need to leverage functionality that lives in other systems? Many business processes require data from multiple sources and the ability to include behaviors that already exist in different systems throughout your organization. With Appian, this is no problem.

Just as Appian easily brings your data together with its data fabric, it also quickly establishes enterprise software integrations through its suite of low-code integration tools. Appian connects with other systems’ APIs, allowing you to share data, invoke behaviors, or begin downstream processes based on the status of your Appian workflows. Appian connects to any SOAP or RESTful API using a guided, easy-to-use configurator. If a target system doesn’t publish an API, Appian offers built-in robotic process automation (RPA) capabilities to allow you to interact with a user interface instead.

It’s important to remember that these target systems often include legacy packaged systems, like a CRM or G/L, and bespoke applications built to support the business. Appian lets you extend the life and usefulness of your existing systems by allowing them to participate in modern, complex workflows. And since Appian makes FinTech integrations easy, it is ready to connect to any future technologies you decide to build or buy.

With Appian, you’ll build powerful modern applications in a fraction of the time by easily integrating them with your existing systems and data.

Integrate data and workflows to produce innovative software solutions.

Using Appian’s tools, you can solve complex problems where multiple systems participate in the lifecycle of your business processes. For example, an Appian application can manage the review and approval process for ingested data. Once approved, you can dispatch your data to your risk models for scoring. Appian can then route the risk model results to the right audience for action.

Or maybe you want to optimize your customer service processes. Use Appian to combine all your contact center customer data into a single view. Then, depending on the request, your customer service team can use Appian to make changes to the target systems, including seeking approvals where required, without having to visit different applications. For example, if a customer calls to access part of a loan facility that you provide, Appian can ensure that all of the right data and approvals are in place before any funds get disbursed.

Since Appian lets you quickly connect to data and functions no matter where they live, you can design and build innovative solutions to your complex problems. With the low-code process automation tools that Appian provides, you will build great applications that harvest the value of your estate faster than ever before.

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