A year of virtual meetings, homeschooling, and social distancing has taken a toll on all of us. According to a 2021 article from the Kaiser Family Foundation, around 40% of Americans have reported symptoms of depression and anxiety during the COVID-19 pandemic. Mental health providers worldwide are struggling to meet increased patient demand while navigating increased telehealth needs.
When the Ignyte team joined the Appian Federal Partner Cup Hackathon in 2020, we set out to build a solution that would address the specific needs of mental health providers and patients both during COVID-19 and beyond. Using Appian’s Low-code automation platform, In just a few days, we created the first iteration of our Mental Health Case Management solution, a system of connected care that provides crucial resources to patients, wherever and whenever they need them.
Our focus when building the Mental Health Case Management solution was always on the patient. We wanted to enable providers to innovate, as well as equip them with flexible tools to improve efficiency and quality of care their patients receive. We know that many organizations, especially smaller ones and those with more limited resources, are struggling with the transition to an increasingly digital healthcare landscape. With this in mind, we created an integrated telehealth system that is HIPAA-compliant and easy to set up. Right out of the box, our solution allows providers to track and manage patient progress, schedule appointments, and start teletherapy sessions through Microsoft Teams - all in one integrated platform.
We also know that even more established organizations that already have a suite of digital point solutions are looking to innovate. For these organizations, Our solution unifies existing systems, from EMR to telemedicine platforms, to create an integrated, seamless user experience. We enable providers to break down data silos while designing and running innovative patient programs, creating and managing care plans, and tracking patient engagement.
The Mental Health Case Management Solutions also leverages Artificial Intelligence to provide data-driven decision support in a clinical setting. Patients can access the solution through their phone, tablet, or computer to report on and track their mood. We wanted to make the solution as accessible as possible, so we integrated with Alexa, allowing patients to complete check-ins via voice.
Our team worked hard on the solution, and we were thrilled when we won Appian's Federal Hackathon; however, we knew this would only be the start of our journey.
We’re proud that our solution is available during May, Mental Health Awareness month. We hope that our solution will improve mental health care while making it more accessible so more people can get the help that they need. We know that people need help now more than ever. If you would like to learn more about our solution, visit us on Appian Community, or feel free to reach out to me personally.
Jason Stanis is Ignyte’s CTO and leads their Digital Workflow and Automation practice. Jason joined Ignyte in 2016 and brings over 20 years of consulting experience helping his clients strategically improve their processes, architect solutions, and drive digital modernizations. Jason is passionate about applying this expertise across the public-sector, healthcare, transportation, and financial services industries. Jason is a week-day vegetarian, Detroit-pizza fanatic, and die-hard Michigan State and Detroit Lions fan.