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Data Quality Measures that Help Improve Patient Outcomes

Fritz Haimberger
July 26, 2018

Effective care management requires every facet of a hospital system to run at peak performance, and that requires data quality for the key metrics of care.

Across the care continuum, patients need effective digital solutions that ensure their healthcare teams are taking the proper steps to secure desired clinical outcomes. This includes data standards that hold clinicians accountable to certain benchmarks based on both internal protocol and government regulations.

Tracking physician metrics and clinical quality as a whole is directly tied to improving the quality of overall care provided. When the information clinicians enter into their systems is held to specific standards, patients and their caregivers are more likely to be in sync regarding desired clinical outcomes and how the clinicians can best achieve them.

Clinical Operations Check Listing

Being able to examine patient and clinician interaction data from a 360-degree view helps healthcare provider organizations visualize how their patient-facing staff function from a holistic point-of-view. Thus, these organizations are able to uniquely educate their clinicians on any shortcomings in care provision, hold in high esteem gold standards of care provided, and ultimately hold clinicians accountable for their actions.

For example, prior to a surgical procedure taking place, organizations can utilize this trackability to ensure all appropriate pre-op protocol steps are taken to help eliminate the potential for medical mistakes. Intra-operatively and post-operatively, tracking physician and nurse interactions with their patients to ensure continuity of care can help reduce the incidence of issues that could result in re-admittance.

Physician Services Tracking

Similar to clinical operations check listing, healthcare providers also need a system to track their own actions that will provide quality data to measure individual clinicians' success rates with their patients.

Tracking creates a standardized form of reporting so that organizations can judge measurable results among their physicians. It also helps care groups ensure quality standards and Meaningful Use/ARRA metrics are being met.

Intelligent Automation Drives Data Quality

With Appian, healthcare provider organizations can implement an automated approach to data quality and thus help improve patient safety and satisfaction.

Appian can assist organizations with the implementation of programs that provide quality checklists for physicians to track their work both when they're working with a patient as well as before and after their interactions. As such, doctors have an easier time adhering to best practices and meeting regulatory compliance standards.

Appian provides capabilities for physician services tracking in our low-code, build once, deploy anywhere environment. It enables hospital- and IDN-level governance to be able to visualize and analyze data from an overarching perspective. As a result, those who need access to this data are able to see how all patients are measuring up when it comes to quality of care, along with delving into the details of a specific patient's case when necessary.

Appian's cloud application development platform can be HIPAA-compliant in order to meet governmental regulations. Furthermore, Appian can help organizations easily set up appropriate workflows with segregation of duties to further help protect patient privacy.

Ready to Learn More?

Clinical Check Listing and Physician Services Tracking are just two of the areas where Appian can help deliver better patient outcomes. To learn more about how Appian is helping healthcare organizations achieve results across the digital care continuum, visit our healthcare resource center at

Fritz Haimberger

Vice President, Healthcare Provider Industry

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