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Cloud and mobile BPM overtaking global market

Malcolm Ross, Senior Vice President, Product Strategy, Appian
June 17, 2014

The global BPM market is turning to cloud and mobile strategies to optimize their process management potential, according to WinterGreen Research's recent report. "Business Process Management (BPM), Cloud, Mobile, and Patterns Market Shares, Strategies, and Forecasts, Worldwide, 2014-2020," explores the patterns being used in BPM solutions in order to support automation and better leverage new technologies for ROI. This is achieved through expanding the capability of process management across business boundaries, effectively desiloing BPM through the cloud and smart devices.

"Cloud computing, mobile computing, and smart devices represent the major forces impacting business process management (BPM) markets. ... Managers use large BPM systems and small and mid-size business use the BPM cloud," noted Susan Eustis, lead author of the WinterGreen Research team that wrote the report. "BPM is evolving cloud SaaS for business applications to accomplish work. The opportunity to implement apps that make automated process more responsive to the needs of customers, partners, suppliers, and distributors, people use business process management as the need for automation tools to help workers is upon all of us."

The forecast indicates that global BPM markets will reach $10 billion by 2020, up from their current $3.4 billion value.

Cloud BPM in particular offers unique opportunities for companies looking to leverage their process management capabilities further - primarily the "any where, any time" access that the cloud enables. The option to tweak, manage and check in on processes remotely helps business leaders make more informed, timely decisions. Furthermore, the cloud supports mobile BPM, which advances this potential and allows team leaders and managers to perform these tasks anywhere they can carry a smartphone or tablet. This helps facilitate process management during meetings, when checking in on employees at their desks or walking around a production floor.

However, the most important feature, according to the WinterGreen report, of these improving BPM solutions, is the increase in innovation. Businesses need innovation to support growth, enable savings and minimize risks in their operations. By leveraging these assets more effectively, firms will be able to promote more comprehensive workflow changes and minimize the risks that innovation brings by strengthening the core of operational integrity.

BPM software isn't just a solution for growth and automation, it's a catalyst for opportunity in enterprise operations. Investing in the right solutions will help businesses achieve goals and ambitions faster and more efficiently than ever before.

Malcolm Ross

Vice President of Product Marketing