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Software has to be considered in BPM plans

Cindy Cheng, ​Sr. Director of Marketing Communications, EMEA, Appian
April 23, 2013

Business process management (BPM) has gained prominence as a management method. However, the recent rise of cloud, social and mobile technologies has changed the broad BPM sector, creating an environment in which many companies have to revisit their process management strategies.

Using BPM software for cloud, enterprise social or mobile functions is different than supporting the management methodology across corporate operations. Instead of focusing solely on the implementing the best process, BPM increasingly is built around aligning processes and technologies to streamline operations, automate repeatable operations and create a more profitable business climate. According to a recent eBizQ quest post from industry expert David Chassels, the shifting BPM climate requires technological innovation in the sector, making BPM software a critical consideration for organizations.

Evaluating the shifting BPM climate

Technology is becoming a central point in the BPM industry as a whole. According to the news source, the new process demands arising in many business sectors forceorganizations to apply enterprise-class BPM principles into operations. This changes the BPM landscape in a meaningful way, and often requires organizations to look at innovative ways to approach the technology.

In many instances, this requires looking past the surface-level attributes of BPM software solutions and carefully assessing exactly what a company needs, how a BPM platform can meet those requirements and even how software can be customized to fit a business' operational landscape.

According to the news source, one key consideration when implementing BPM technology is carefully integrating BPM apps with the requirements of the solutions business users are employing on a day-to-day basis. The end result of such an effort should not just be a well-aligned group of application modules that workers can use to get the job done more effectively and complete processes. Instead, the entire package should be tightly integrated, deliveringpractical value to the entire process equation.

Considering the broad value of BPM solutions

Appian BPM software offers the integration that many businesses require to support process innovation. These types of technological solutions provide sophisticated technology in the background, automating processes and integrating application workflowsin a way that is simple and social from the end-user perspective. This can contribute to major revenue gainsand governance advances, and create a transparent process environment in which collaboration is a common theme.

Cindy Cheng

Director of Product Marketing