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Holistic planning needed for BPM success

Tara Charles
March 19, 2013

Implementing business process management software can be a challenging process that impacts organizations on multiple levels. As a result, plans to develop BPM solutions require a holistic planning strategy that encompasses a range of operational requirements.

According to a recent eBizQ report, many companies that have found success with BPM have done so through a combination of methods that represent a broad, overarching strategy for success. These tactics include:

Finding the right leadership

The news source explained that finding the right people to spearhead a BPM initiative can go a long way toward positioning businesses for long-term success. Within this, having the right person to champion the project and get employees to buy into the solution is key. It is also vital to have a good project manager in place because that individual can provide key help in keeping the BPM software deployment on schedule and aligned with business goals.

Support cultural change

The report also identified a combination of cultural and management considerations as a key part of BPM success. From a management perspective, it is vital that organizations develop clear policies and procedures that can smooth the process of implementing BPM and help employees maximize the value of the technology. Culturally, BPM is a disruptive solution that can change many aspects of the corporate landscape. As a result, a major cultural shift is often necessary to take full advantage of the technology. Organizations have to carefully evaluate their ability to respond to this cultural change and make sure they position themselves to withstand the various challenges that come when getting workers to buy into process changes that disrupt their operations.

Think broadly

Maximizing BPM investments can be difficult, but it is often easier when organizations get a range of employees involved. The news source explained that getting a cross-discipline team of workers together to help guide the BPM project is a key way to find success.

BPM investments have the potential to redefine how a business manages its processes and creates value from technology. As a result, generating success from BPM initiatives often depends on being able to develop holistic plans when deploying a solution. Taking a wide approach to BPM software investments is particularly key becauseBPM enables companiesto align their cloud, mobile and social strategies into a unified technological platform that enables revenue growth.