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Business success often a matter of timing

Malcolm Ross, Senior Vice President, Product Strategy, Appian
May 14, 2013

Implementing business process management software can give organizations invaluable insights into how processes are being completed, and precisely when projects will be finished. This kind of transparency can prove invaluable, as timing is integral to a company's ability to generate revenue on an ongoing business.

Citing industry expert Anne Stuart, a recent BPM Leader report explained that the current economic climate is an unforgiving one, forcing companies to make the right choices at the right times to sustain revenues. BPM software offers the functional documentation necessary to enable managers to track operations efficiently and make necessary choices at the most opportune moment.

Using BPM to inform business decisions

According to BPM Leader, management depends heavily on having clear insight into what processes are beginning completed, who is doing them and when they will be addressed. This is critical because, for example, a process prone to frequent errors can lead to escalating costs. Noticing these errors depends on visibility.

Whether the change needed to resolve errors is process-based or made through technology does not necessarily matter. What is important is that managers have the information they need to notice common process errors and deal with them quickly.

Similarly, the report explained that timing is a vital part of process completion. Poor timing can create problems on multiple levels. Collaboration problems could lead to processes not being passed along quickly, and a company being too late to offer a potential client a quote. Similarly, if the inventory managementprocess chain is halted at any time, an order for new supplies can be delayed and production can be derailed. Either of these eventualities can create financial damages.

The news source said that BPM software is designed with the purpose of preventing these kinds of timing problems by giving managers the process insights they need to identify problems before they happen.

Malcolm Ross

Vice President of Product Marketing