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ACA affecting need for healthcare BPM solutions

Ben Farrell
December 2, 2013

The Affordable Care Act is doing more than changing the availability of medical insurance for U.S. citizens, it is also changing the needs of hospital and care provider administration. According to InformationWeek, some health care providers are finding an increased need for advanced business process management solutions to help streamline operations in light of the regulatory changes put in place by the ACA.

"That got us thinking about what new capabilities were going to be required of us to comply both with the national and state regulations," one health care provider told the news source about implementing federal requirements. "We already knew some legacy applications would need to be replaced, and that was just the beginning of other capabilities we knew we would need."

Business processes might not be the first thought that comes to mind when consumers think of hospital operations, but they are a serious concern and critical aspect of administration for care providers. Many find that investing in healthcare BPM solutions helps them manage the changes required to adapt to the ACA's requirements, and still maintain high-quality levels of care.

Whether handling payroll or managing patient insurance needs, BPM software can boost a hospital's productivity and ensure that needs are met quickly, and speed is often of the essence in medical practice.

The key factor that plays a role in many medical facilities decision to invest in BPM technology is the flexibility of these tools. The option to redesign processes without making overwhelming changes, or abandon new processes if they don't work as intended without too much hassle, boosts overall productivity and efficiency within systems to ensure easy adjustments, especially if laws and regulations are altered again.

Increased adaptability is an important attribute in an industry that has to be able to react to crisis quickly.

By investing in a high-quality BPM suite, hospitals and other medical facilities can optimize their processes and focus on the more important parts of their business - providing patients with high-quality care. The right tools will give peace of mind and ease stresses within administration so that doctors and nurses can focus on their real jobs, leaving the processes to the system to manage and control properly. Additionally, the right tools will provide the adaptability that these organizations need to maintain a standard quality of care regardless of what federal and state laws change in the interim.

Ben Farrell

Director of Corporate Communications