Skip to main content

3 ways the cloud has changed business management

Cindy Cheng, ​Sr. Director of Marketing Communications, EMEA, Appian
October 4, 2013

Management of all kinds has benefited from the introduction of the cloud to business operations. According to CloudTweaks, 81 percent of enterprises plan to invest in cloud computing solutions within the next 12 months, while many anticipate 59 percent growth of their in-house app stores by 2018. The cloud hasn't just changed how firms deliver software or data, however, it has also changed the scope of business process management, and how companies address productivity and workflow.

According to the news source, these areas are key considerations when establishing ROI on cloud investments and considering what process management software has or can do for the company. By looking at these three areas of improvement, businesses can confirm the worth of cloud BPM and other SaaS investments, and further their own efforts to grow.


The main advantage of utilizing cloud solutions for process management are the increases in productivity. Workers will struggle less to access the tools they need to do their jobs, and gain the benefits of working remotely or sharing data more efficiently. Combined, these factors add up to faster, more effective operations which boost productivity and provide a stronger foundation for workflow that will drive innovation.


Cloud solutions also support another key enterprise trend that more firms are investing in - mobility. By selecting both cloud and mobile BPM solutions, companies will be able to optimize their use of mobile devices without the added expense and worry of databases, servers and connectivity support, as these issues will already be managed by the cloud tools.

Process-driven change

The more ambiguous of the three benefits mentioned by the news source is also the most important. BPM software is a key consideration for firms, and the decision to invest in cloud-based tools will drive change management in key ways. From the ground up, businesses will have the support they need to implement new practices, guidelines and strategies effectively, ensuring that employees are able to update their own processes and gain the support they need to adapt with minimal downtime.

Ultimately, investing in cloud-based BPM solutions provides companies with the structure they need to grow and improve beyond traditional tools for operational management. The support of the cloud offers scalability and flexibility that is unparalleled, and few businesses today can afford to be without.

Cindy Cheng

Director of Product Marketing

Cindy Cheng