If you've been following this blog, you've read a lot about what BPM does for government agencies. But in this BPM Beginners series of posts, I thought I would take a step back and explain what BPM is in the context of government effectiveness and efficiency. It means Business Process Management (side-note: if you're looking for "beats per minute," you're definitely in the wrong place, so try here or here).
Even in this single context, BPM can mean different things to different people. Some call it discrete software, some a technology suite, and some an operational management method. The fact is, all are right.
While definitions vary, what matters is that at its core, BPM is a means for aligning IT and business, whether the ultimate objective is cutting costs, improving service, increasing transparency, complying with regulations, or achieving a combination of all the above.
To learn more about BPM,read the new BPM Kit for Governmentfound in our Resource Center. This free 24-page e-book provides an introduction to the principles and fundamentals of BPM, and an educational overview of how government agencies can reap the benefits of process improvement through a BPM technology platform.
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.