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Our Customers

Appian customers are revolutionizing productivity

Discover how our customers use Appian to revolutionize their customer experience, transform their business operations, and master global risk and compliance.

Customer loyalty

99% customer retention rate

As reported in Appian’s 2022 annual report filed with the SEC.

4.5-star average rating

In customer reviews on Gartner and G2.

Showcase your success

At Appian, we have a unique approach to bringing our customers’ stories to life. If you’re automating workflows, driving productivity, and accelerating your ability to innovate — we want to tell your story. 

Transform the way you work

Financial Services

NatWest

Automated 46% of data in their governance workflows and integrated 14 disjointed processes.

Insurance

PwC UK

Increased claims handling efficiency by 30%, resulting in faster claim resolution.

Public Sector

Texas Department of Public Safety

Automated the contract award process end to end.

Telecomunications

TELUS

Saving around 7,200 man hours every year.

Reinsurance Claims

AON

Transforming Reinsurance Claims Processing with Appian.

Automation

AGL

Achieving over 70% automation towards net zero goals.

Browse our customers

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Success stories

EDP Renewables

Unifying ESG Workstreams and Streamlining Business Processes

AON

AON Transforms Reinsurance Claims Processing with Appian

Stadwerke Bonn

Using Appian Process Mining to Accelerate Savings and Process Improvements

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See how the world’s fastest-growing organizations use Appian for process orchestration.