Excellence in Low-Code Awards

The United States Marine Corps’ TDM Catalyst application integrates people, processes, and data involved in Marine Corps’ weapon system Acquisition Logistics (AL) activities. AL activities are critical, serving as the bridge between the iterative acquisition activities and logistics sustainment processes required to support the life cycle management of weapon systems and equipment. Catalyst was one of the first Marine Corps programs to adopt an Agile software development methodology. Developed in just eighteen months from cradle to deployment, Catalyst is being refined continuously based on customer input. The Marine Corps now operates with the benefit of clean, accurate, validated, and automatically updated data, and the AL workforce is able to ensure warfighters get the right parts and equipment at the right time.  

Poste Italiane needed a back-office automation program to create a Digital Desk on which to implement, track and monitor all back office processes to achieve continuous improvement, cost containment and productivity increase – while also driving the de-specialization of back office operators through the introduction of robotics to carry out interactions with legacy systems. Working with Appian, Poste Italiane has dramatically reduced its cost to serve. More than 70% of documents managed by back offices are now digitized, and lead times have been reduced by at least 30% for main products. Case management saw a reduction of case handling time from more than 30 days to 15 days within Inheritance Process. Response times for credit declarations have reduced from 15 days to 7 days. Production efficiency has increased by more than 60%.