Process mapping refers to an evaluative graphic representation of the inner inputs tasks and outputs of an organization. The graphic representation comes in the form of a comprehensive flowchart detailing things like chains of command, descriptions of tasks, standard operating procedures, and the like. In business, the end goal is to deliver either a product or service in an efficient and effective manner with the expectation of maximizing profit.
Not surprisingly, it didn’t take long for computer programmers to create business process mapping software. Combined with cutting edge information technology, this software is now a powerful business tool. This software allows upper management to get a good perspective on the entire organization and its various processes. Employees also benefit from the process mapping software. It allows them to see how their processes are inter-related with the rest of the organization, as well as view and correct process inefficiencies that might be affecting the quality of their work.
Process mapping tools are only a small part of enterprise Business Process Management (BPM) Software. BPM Software takes the process map or model that has been created, streamlines and automates tasks and provides a comprehensive view of the process for managers.
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