Skip to main content

Empowering employees key advantage of BPM software

Malcolm Ross, Senior Vice President, Product Strategy, Appian
October 23, 2013

Investing in high-quality BPM software has a plethora of benefits, but the ability to empower employees to take their productivity and efficiency into their own hands provides some of the largest returns.

Empowering workers has many secondary benefits. Happier, more productive employees work harder, do better jobs and are more communicative regarding issues they are having. This boosts overall success while feeding into collaborative efforts as well. For most companies, this is a win-win situation, and will provide significant ROI for any improvements that lead to these advantages. However, few strategies empower workers and accomplish many other tasks at once like BPM does.

One of the key ways that BPM solutions deliver productivity through improving employee workflow is by harnessing automation and simplifying workloads for professionals. This frees up time for them to focus on more critical tasks, brainstorm and come up with unique, innovative ideas that can benefit the company on a broader scale. Rather than simply getting their work done and going home for the day, employees will be more apt to spend time working on issues that interest them but aren't necessarily in their area of responsibility. At the same time, it also helps the flow of information so that there's visibility in these activities.

Mobile BPM in particular is advantageous in this area. The ability to access process management tools remotely and securely via mobile devices opens up new opportunities for professionals to work from home, communicate ideas with colleagues and boost their productivity in general. Additionally, mobile BPM solutions can help non-developers and IT personnel become more involved in these processes and get familiar with modeling, implementation and mobile application use

BPM also has critical social aspects that are essential for embracing an empowered workforce. The sharing of information, action and other collaborative efforts will streamline the benefits of investing in social business process management. For most companies, this means having employees that enjoy working together, rather than seeing it as just another necessity of the workplace.

No matter what industry or field a company is in, BPM delivers key gains and benefits that cannot be found in any other technology or improvement. By integrating these solutions in a way that emphasizes the enhanced operations, companies will ensure success and be able to focus on future initiatives more easily.

Malcolm Ross

Vice President of Product Marketing