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BPM software boost agility, cuts costs

Malcolm Ross, Senior Vice President, Product Strategy, Appian
October 29, 2013

Utilizing BPM software has many advantages, but the key return that many firms rely on is the reduction of operating costs. Cutting overhead through process automation and increased agility can be a major boon in any industry, and companies that embrace business process management often find they are able to accomplish these goals with little additional effort.

BPM solutions have significant advantages for businesses that implement them properly. The potential for achieving an 18 percent reduction of operational costs or 16 percent decline in production time while gaining 17 percent output is nothing to laugh at, and some firms are already seeing such results, simply by investing in BPM software.

The main advantages of BPM software solutions are the reduction of operational costs and the focus on enhanced process agility. While these improvements can be gained in other ways, the combination of them integrated with the secondary and tertiary gains from BPM allow companies to accomplish them faster and more efficiently without cutting into other company needs.

Whether or not a firm has invested in high-quality BPM software, it cannot deny the benefits of doing so. The ability to customize workflow around automation and consistently measure progress allows businesses to note year-over-year gains and implement further improvements more effectively. The adaptability of solutions like social BPM also help ensure that future technologies are compatible and easy to introduce as well. Finally, the right solutions will maximize employees' ability to adapt to any new processes with ease.

Outside of agility and cost reduction, BPM solutions supply needed efficiency measuring tools that allow firms to focus on their processes from a direction of growth and adaption beyond the initial investment into BPM software. This will, ultimately, enhance the gains that are found above and beyond the returns expected initially.

Rather than focusing on ROI to the exclusion of all else, however, companies have to consider several factors before making the decision to invest in BPM software. Use context, current and desired application deployment and employee comfort with change will all play a role in how successful a firm is with BPM integration. However, by investing in solutions that minimize confusion or conversion time, a business will be able to avoid unpleasant conflicts of interest and adapt quickly to the solutions it needs to succeed.

Malcolm Ross

Vice President of Product Marketing