Poste Italiane: Back Office Process Automation Program
Poste Italiane wanted to optimize back office operations to improve customer experience.
Read the case study of how Poste Italiane’s case management improved, reducing lead times of main products by at least 25%.
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Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.