Poste Italiane: Back Office Process Automation Program
Poste Italiane wanted to optimize back office operations to improve customer experience.
Read the case study of how Poste Italiane’s case management improved, reducing lead times of main products by at least 25%.
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Appian is the unified platform for change. We accelerate customers’ businesses by discovering, designing, and automating their most important processes. The Appian Low-Code Platform combines the key capabilities needed to get work done faster, Process Mining + Workflow + Automation, in a unified low-code platform. Appian is open, enterprise-grade, and trusted by industry leaders.