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Financiers Ridden With Technical Debt


Breaking down barriers to digital modernization.

Over one-third (35%) of financial services and insurance respondents believe that inadequate collaboration is a top barrier to digital transformation—a figure much higher than that of other industries. This report from The Economist Intelligence Unit, sponsored by Appian, reveals why top executives in the financial services and insurance industries believe that legacy IT infrastructure holds them back from reaching their automation objectives. Download the report to learn more.

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Why should you read this report?

The need for business agility, spurred by the pandemic, is causing financial services and insurance organizations to reimagine how they do business. To understand this shift and what it means for IT and business collaboration, The Economist Intelligence Unit, supported by Appian, conducted a survey with IT decision-makers and senior business executives in the financial services and insurance sectors around the globe. Here are just some of the results:

  • 87% of respondents say their organization has encountered operational difficulties in addressing the challenges posed by the pandemic.
  • 81% of executives say their organization needs to improve its IT infrastructure and applications to better adapt to external change.
  • 44% of IT decision-makers believe inadequate collaboration between the IT function and business units is a chief barrier to digitization, compared to 27% of business decision-makers.