In this expert panel hosted by The Banker and sponsored by Appian, industry leaders examined how financial institutions are modernising payment investigations amid growing compliance demands, legacy system constraints, and the shift to real-time payments.

Watch the session to learn:

• How legacy platforms contributed to bottlenecks across investigations, exceptions, and reconciliation
• How automation helped reduce false positives, speed up resolution times, and strengthen compliance
• How institutions are transforming payment operations without full core replacement

Featuring speakers from Citi, Mollie, and Appian, this discussion highlights how intelligent automation is driving agility, transparency, and competitive advantage in global payments.