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Appian RPA Opens Doors (...Er, Windows) to Expansion, Scale, and Transformation

Tonya Severance, Sr. Manager, Product Marketing, Appian
August 4, 2022

New bot, no code for Windows.

With every iteration of automation technology that hits the market, one thing is clear:  We are not far from a future where the only limit to what you can automate will be within the limits of your own imagination.

Appian strives to open doors to the art of the possible by putting every automation capability you need to tackle any use case into our unified low-code platform. And in the upcoming Appian 22.3 release, we’re opening Windows, too.

The Appian Robotic Process Automation (RPA) Task Recorder now records basic Windows applications interactions and produces ready-to-automate workflow designs based on your recording.

It’s estimated that more than 1 million companies worldwide primarily use Microsoft Windows applications. (Source)

So, no matter what business you're in, chances are you encounter repetitive, rules-based tasks on a regular basis that utilize Windows applications. And now, you can assign that arduous work to a bot fast and without code using the Appian RPA Task Recorder.

Scenario 1: Automating a Microsoft Outlook-based process.

Below, you can see how easy it is to set up an automated workflow that drives a Microsoft Outlook-based process. Simply set the Task Recorder to record while you walk through the steps of opening a new email, adding the recipient, and adding a subject line.

In the above example, Outlook is being used to initiate an order fulfillment process. The company using the new Appian Task Recorder feature to automate this process can expect to:

  • Save a significant number of work hours.
  • Reduce errors like email address and order number typos.
  • Improve customer satisfaction thanks to faster service.
  • Increase employee satisfaction, now that they can focus on meaningful work instead of repetitive, rules-based tasks.
For online retailers, the average cost to fulfill an order is 70% of the order value. (Source)

Scenario 2: Automating a legacy order management application.

The Appian RPA Task Recorder automates well with the rest of the Microsoft Office suite of products, too. And if you have a Windows legacy app that plays a functional role in a process you’d like to automate, you're in luck.

Below, you can see the Appian RPA Task Recorder recording a data entry task that takes place inside a Windows-based legacy order management application.

34% of businesses have shipped an order late because they inadvertently sold a product that was not in stock. (Source)

The future of automation is a window to a world of opportunities.

This latest release from Appian really opens the door (er, Window) to your automation expansion and the next step on your digital transformation journey. Here are some ideas of common Windows-application-based business processes you could consider automating next:

  • Incoming order notification
  • Order receipt confirmation
  • Shipping confirmation
  • Inventory alert
  • Employee benefit communications
  • Quarterly reminders
  • Payment reminders
  • Invoice notifications
  • Billing receipts
  • New account notifications
  • New task notifications
  • Risk alerts
  • Error alerts
  • Label making
  • Templated processes
90% of employees feel burdened with repetitive and boring tasks that can be easily automated. (Source)

Whatever your use case, the Appian Low-Code Platform has the right technology to automate your processes in the most resilient and scalable way possible, setting your business up for continuous growth and transformation.

If you’re ready to explore your next (or first!) automation project, let the Appian automation experts guide you with a free Automation Kick-Start.