This report highlights the crisis facing Australian IT departments. More than their global counterparts, Australian IT teams are under huge strain to deliver on an unsustainable backlog of digital transformation projects. At the same time, they are losing control of the digital infrastructure to business-led application development. Simultaneously, business leaders say that applications and the IT infrastructure need to be better at adapting to change.
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The need for business agility, spurred by COVID, is causing IT to forge a new role based on its ability to deliver organizational resilience. To understand this shift and what it means for IT/business collaboration, The Economist Intelligence Unit, supported by Appian, conducted a global survey and a series of in-depth interviews with Australian IT and business decision-makers at major corporations. Results show that:
Download the report to learn more.